Our Latest Covid 19 Policies - Keeping Everyone Safe 17th May 2020

Following the latest Government guidance allowing the housing market to re-open, we have been developing our processes to ensure that all our activities can be undertaken safely and in line with the latest safety standards.

We will be opening our Glumangate branch this week and will start to conduct viewings and valuations. Our Covid 19 policy will be available on our website soon, but in the meantime, these are some of the main points:

  • We have undertaken a risk assessment of all our processes and created policy documents setting out what people should do in certain situations to maintain the safety of all involved.
  • Our office has been deep cleaned by professional cleaners, ensuring that our staff are protected. We will also be ensuring that all work stations are regularly cleaned throughout the day and have provided hand sanitizer for all staff. All staff will also be asked to regularly clean their hands during the day.
  • We have ensured that our staff will be able to work from home wherever possible.
  • We will be operating a locked door policy at Glumangate to manage people entering the building. Ideally we would like people to make appointments to visit, but please just knock on the door if you have not.
  • Our office has clear markings on the floor to maintain the 2m social distance for all parties. 
  • Wherever possible we will be conducting meetings via telephone or video link. If you want to meet face to face, we do have capacity to do this at a 2m distance in our meeting room.
  • Wherever possible, we will try to conduct viewings and valuations remotely as we have been doing during the lockdown.
  • Where physical viewings or valuations are being undertaken, we have stringent procedures in place in line with the latest guidance. We will ask all parties whether they are fit and well before the visit, and make them aware of how they need to conduct themselves during the viewing or valuation. Our staff have all been trained and will be carrying hand sanitizer and PPE.
  • We will not conduct physical viewings or valuations where a party is showing symptoms, is a high risk category or self isolating.
  • We will be managing and limiting physical viewings and incorporate technology so that more virtual viewings can be undertaken.

From tomorrow, we will be contacting all our vendors to establish their viewing preferences. We will be discussing our policies and ensuring that everyone knows what to do when a viewing takes place. We will also be identifying those vendors that are uncomfortable, at high risk, shielding or self isolating and updating our details accordingly. 

We will be happy to discuss any questions or concerns you might have. The telephones are likely to be busy over the next couple of days, so please consider sending us an e mail to info@wilkins-vardy.co.uk and we will get back to you as soon as we can.

Kindest regards,

Dan Elliott MRICS

Mnaging Director

Our Latest Covid 19 Policies - Keeping Everyone Safe